Terms of Service

Welcome to Blockchain.com Recovery Services. These Terms of Service ("Terms") govern your use of our cryptocurrency recovery services. By engaging our services, you agree to be bound by these Terms.

1. Definitions

For the purposes of these Terms:

• "Company," "We," "Us," or "Our" refers to Blockchain.com Recovery Services
• "Client," "You," or "Your" refers to the individual or entity using our services
• "Services" refers to our cryptocurrency recovery, blockchain forensics, and related services
• "Case" refers to your specific recovery matter
• "Cryptocurrency" refers to digital assets including Bitcoin, Ethereum, and other cryptocurrencies

2. Service Description

2.1 Services Offered

Blockchain.com Recovery provides:

• Blockchain forensics and transaction tracing
• Cryptocurrency scam investigation
• Fund recovery assistance through legal channels
• Evidence gathering and documentation
• Liaison with exchanges and law enforcement
• Legal support coordination

2.2 Service Limitations

3. Fees and Payment Terms

3.1 Fee Structure

Our standard fee structure is:

• No Win, No Fee: We only charge if we successfully recover your cryptocurrency
• Standard Rate: 15-25% of recovered amount (depending on case complexity)
• Complex Cases: May require upfront retainer for investigation costs

3.2 Payment Terms

• Fees are due immediately upon successful recovery
• Payment calculated based on recovered amount (not original loss amount)
• Payment methods: Bank transfer, cryptocurrency, or wire transfer
• Fees are non-refundable once services have been rendered

4. Client Obligations

4.1 Truthful Information

You agree to:

• Provide accurate and complete information about your case
• Not withhold any material facts
• Promptly respond to our requests for information
• Cooperate fully with the investigation

4.2 Documentation

You must provide:

• Wallet addresses (yours and scammer's if known)
• Transaction IDs/hashes
• Communication logs (emails, chats, messages)
• Screenshots and evidence
• Any legal documents or police reports

5. Success Rate and Disclaimers

5.1 Success Rate

Our stated 89% success rate is based on historical data from cases (2020-2025). This rate:

• Represents cases where we recovered at least 50% of lost funds
• Varies significantly based on case specifics
• Does not guarantee future results
• May not apply to your specific situation

5.2 No Guarantees

6. Confidentiality and Privacy

We will keep confidential:

• Your personal information
• Case details and evidence
• Financial information
• Communication between us

We may disclose information:

• When required by law or court order
• To law enforcement investigating the crime
• To cryptocurrency exchanges for recovery purposes
• With your explicit written consent

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for unsuccessful recovery attempts
• We are not liable for delays caused by third parties
• Our total liability is limited to fees paid by you
• We are not liable for indirect, consequential, or punitive damages

8. Dispute Resolution

8.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

8.2 Arbitration

Any disputes shall be settled by binding arbitration under the rules of the American Arbitration Association.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be:

• Posted on our website with updated date
• Emailed to active clients
• Effective 30 days after notification