🔒 Our Commitment to Security
At Blockchain.com Recovery, we understand that you're trusting us with sensitive financial and personal information. We take this responsibility seriously and have implemented industry-leading security measures to protect your data.
✓ Bank-Level Security
All client data is protected with the same level of security used by major financial institutions, including end-to-end encryption, secure storage, and strict access controls.
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AES-256-GCM Encryption
All data is encrypted at rest and in transit using military-grade AES-256-GCM encryption. This is the same standard used by governments and banks worldwide.
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Secure File Storage
Documents and files are encrypted with case-specific keys and stored in secure, isolated environments with redundant backups.
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Access Controls
Strict role-based access controls ensure only authorized personnel can access your case data. All access is logged and audited.
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Audit Logging
Every action taken on your case is logged with timestamps, user information, and IP addresses for complete accountability.
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JWT Authentication
Our admin systems use JSON Web Tokens (JWT) for secure authentication with automatic session expiry and refresh mechanisms.
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SSL/TLS Encryption
All web communications are protected by SSL/TLS certificates, ensuring your data is encrypted during transmission.
🔍 Data Protection & Privacy
What Data We Collect
We only collect information necessary to investigate and recover your case:
- Personal identification (name, email, contact information)
- Transaction details (wallet addresses, transaction IDs, amounts)
- Bank statements and financial records
- Communication records with scammers
- Supporting evidence and documentation
How We Use Your Data
Your information is used exclusively for:
- Investigating and tracing your stolen cryptocurrency
- Coordinating with exchanges and law enforcement
- Preparing legal documentation for recovery
- Communicating with you about your case
- Complying with legal and regulatory requirements
✓ We NEVER:
- Sell your data to third parties
- Share your information for marketing purposes
- Use your data for any purpose other than case recovery
- Disclose your case publicly without your explicit consent
Data Retention
We retain your case data for:
- Active cases: Duration of investigation and recovery
- Closed cases: 7 years (for legal and compliance purposes)
- After retention period: Secure deletion of all data
Your Rights
Under GDPR and data protection laws, you have the right to:
- Access: Request a copy of all data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a machine-readable format
- Object: Object to processing of your data in certain circumstances
✅ Compliance & Certifications
Regulatory Compliance
We comply with all relevant data protection and financial regulations, including:
- GDPR (General Data Protection Regulation - EU)
- CCPA (California Consumer Privacy Act - USA)
- PIPEDA (Personal Information Protection - Canada)
- Privacy Act (Australia)
- AML/KYC (Anti-Money Laundering / Know Your Customer)
Third-Party Sharing
We only share your information with:
- Law Enforcement: When required for case investigation
- Exchanges: To freeze and recover funds (with your consent)
- Legal Counsel: For legal proceedings related to your case
- Regulators: When legally required to comply with regulations
All third parties are bound by strict confidentiality agreements and data protection requirements.
📞 Contact Our Security Team
If you have questions about our security practices or wish to report a security concern:
Email: finance@blockchainpayback.com
Subject: Security Inquiry
For data access requests or to exercise your privacy rights, please include "Data Request" in the subject line.