🔍 General Questions
What is cryptocurrency recovery?
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Cryptocurrency recovery is the process of tracing, locating, and retrieving stolen or lost digital assets. Using blockchain forensics, legal procedures, and cooperation with exchanges and law enforcement, we work to return your cryptocurrency to you.
Can you really recover stolen cryptocurrency?
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Yes! While cryptocurrency transactions are irreversible, the blockchain is transparent. We can trace where your funds went and work with exchanges, authorities, and legal systems to freeze and recover them. Our 94% success rate speaks for itself.
What types of scams can you help with?
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We handle all types of cryptocurrency fraud, including:
- Romance scams and pig butchering
- Fake investment platforms
- Phishing attacks
- Exchange hacks and exit scams
- NFT fraud and rug pulls
- DeFi exploits
- Ponzi schemes
How long does the recovery process take?
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The average recovery time is 4-12 weeks, depending on the complexity of the case. Simple cases where funds are still at an exchange can be resolved in as little as 3-4 weeks. More complex cases involving multiple jurisdictions may take 8-16 weeks.
💰 Pricing & Fees
How much do your services cost?
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We operate on a
No Win, No Fee basis. You don't pay anything upfront or during the investigation. We only charge a success fee (typically 15-25% depending on case complexity) when we successfully recover your funds.
Important: If we don't recover your cryptocurrency, you pay nothing. Zero risk to you.
Are there any hidden fees?
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No hidden fees whatsoever. Our success fee is clearly stated in the agreement before we begin. There are no consultation fees, investigation fees, or administrative charges. The only cost is our success fee, and only if we recover your funds.
What if you only recover part of my funds?
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Our success fee is calculated only on the amount recovered. If we recover 50% of your funds, you pay our fee on that 50%, and keep the rest. We're motivated to recover as much as possible because our compensation depends on it.
✅ Success & Recovery
What is your success rate?
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Our overall success rate is 94%. This means we successfully recover funds in 94 out of 100 cases we take on. We only accept cases we believe have a reasonable chance of success, which is why our success rate is so high.
What if my case is rejected?
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If after our initial assessment we determine your case has a low probability of success, we'll be honest with you. We'll explain why and provide recommendations for alternative actions you can take. There's no charge for the initial assessment.
How will I receive my recovered funds?
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Recovered funds are typically returned via:
- Direct transfer to your verified cryptocurrency wallet
- Bank wire transfer (for fiat currency recoveries)
- Exchange account deposit
The method depends on how the funds were recovered and your preference.
🔒 Security & Privacy
Is my information secure?
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Yes! We use:
- End-to-end AES-256-GCM encryption for all data
- Secure, encrypted file storage
- Strict access controls and audit logs
- GDPR and data protection compliance
- Regular security audits
Your data is as secure as it would be at a major financial institution.
Will my case be kept confidential?
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Absolutely. All cases are handled with complete confidentiality. We never share client information publicly. Any case studies or testimonials on our website are anonymized with client permission.
Do you work with law enforcement?
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Yes, we frequently coordinate with law enforcement agencies worldwide. This cooperation is often essential for freezing accounts and recovering funds. All interactions are done with your knowledge and consent.
⚙️ Technical Questions
Which cryptocurrencies can you recover?
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We can trace and recover most major cryptocurrencies, including:
- Bitcoin (BTC)
- Ethereum (ETH) and ERC-20 tokens
- Tether (USDT)
- Binance Coin (BNB) and BEP-20 tokens
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- And many others
What if the scammer used a mixer or privacy coin?
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We have specialized tools and techniques for tracing funds through mixers and tumblers. While it's more complex, we've successfully recovered funds even when scammers attempted to obscure the trail. Privacy coins are more challenging but not impossible.
What if the scammer is in another country?
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We work internationally and have experience with cross-border cases. We coordinate with law enforcement and legal authorities in multiple jurisdictions. The location of the scammer doesn't prevent recovery if the funds are at a regulated exchange.